FAQ
Answers to the most common questions about AAROGYOM
What are the available subscription plans?
AAROGYOM offers two annual membership plans:
Prime Subscription – ₹200/year
Entry-level membership with access to referral benefits and basic features.
Premium Subscription – ₹2,000/year
Full membership with higher referral commissions, investment access, and priority support.
Prime Subscription – ₹200/year
Entry-level membership with access to referral benefits and basic features.
Premium Subscription – ₹2,000/year
Full membership with higher referral commissions, investment access, and priority support.
Can I upgrade or change my plan after subscribing?
No. Once a plan is activated, it cannot be changed or upgraded until the membership period ends. Please choose your plan carefully before confirming. If you need assistance, contact our support team.
How long does it take to activate my subscription?
After submitting your subscription request, our team manually verifies your payment and activates your plan — typically within 24 hours on business days. You will receive a notification once your plan is active.
What happens when my subscription expires?
Your member number and referral code remain the same. However, you will lose access to member-only features until you renew. We recommend renewing before expiry to maintain uninterrupted access and your discount tier.
How does AAROGYOM's investment / share program work?
Members can purchase shares at ₹10,000 per share. AAROGYOM collects revenue from pathology services; 30% is set aside as profit, and 20% of that profit is distributed as shareholder dividends. Your dividend is proportional to the shares you own versus total shares in the market.
How many shares can I buy?
You can purchase between 1 and 100 shares per request. There is no limit on total shares owned — you can submit multiple requests over time. Each request is reviewed and approved by admin individually.
When will my share purchase be approved?
Share requests are reviewed within 24 hours after payment confirmation. Once approved, your shares will reflect in your investment dashboard and contribute to your pool percentage.
How and when are dividends paid?
Dividend payouts are processed periodically by the admin team based on pathology revenue collected. The dividend feature is currently being developed and will be visible in your Transactions page once live. You will be notified when the first payout is processed.
What is my referral code and where do I find it?
Your referral code is your registered mobile number. You can find it on the Subscription page under the "Your Referral Code" section. Share it with friends — when they subscribe using your code, you earn a referral commission.
How much commission do I earn per referral?
Referral commission amounts depend on your plan tier and the plan your referred member chooses. Commissions are credited to your wallet once the referred member's payment is confirmed by admin. Check the Transactions page to see your referral earnings.
When is referral commission credited to my account?
Commissions are credited automatically once the admin approves the referred member's subscription payment. You can track all referral earnings in the Transactions → Referral section.
How do I update my profile information?
Go to the Profile page from the sidebar or bottom navigation. You can update your display name, email, and other details there. Mobile number changes require contacting support as it is tied to your referral code and identity.
I forgot my password. How do I reset it?
On the login page, click "Forgot Password" and enter your registered mobile number or email. A reset link or OTP will be sent. If you still cannot access your account, contact our support team via the Support page.
Can I have more than one AAROGYOM account?
No. Each mobile number and email address can be linked to only one account. Multiple accounts are against our terms of service and may result in account suspension.
What payment methods are accepted?
We accept UPI, Bank Transfer, and major Debit/Credit Cards. After submitting a request, payment details will be shared by our team. Do not make any payment without first submitting a request through the portal.
I made the payment but my plan is still Pending. What should I do?
Approval takes up to 24 hours on business days. If your plan is still Pending after 24 hours, please contact support with your Transaction ID and payment screenshot. We will resolve it promptly.
Are refunds available?
Subscription fees are non-refundable once a plan is activated. Investment amounts are also non-refundable after approval. If your request is rejected or cancelled before activation, refunds are processed within 7 business days. Please review all details carefully before confirming.
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